Technical Operations

Agile, secure, and reliable

Reliable Hosting and Technical Operations

Our company offers a comprehensive hosting and technical operations service designed to meet the needs of small and medium-sized enterprises (SMEs) up to the technical operation of public-facing platform for hundred of thousands (100'000+) of end users. Our experts ensures robust, reliable, and scalable configuration of your hosting solutions, tailored specifically to the unique requirements of businesses in Switzerland, Europe, and North America. By leveraging state-of-the-art data centers from our partners, advanced security measures, and expert technical support, we enable you to focus on your core business operations while we handle the daily challanges related to your digital infrastructure.

Partnering with Trusted Providers 🤝

Collaborating with well-established and trusted hosting providers ensures high availability, uptime, and support. Our partnerships with industry-leading data centers and infrastructure providers guarantee that your business can rely on consistent performance and quick resolutions to any technical issues. Trusted partners also bring the latest in security technologies and best practices, ensuring your data is protected against emerging threats.

Hosting in a Known Geography 🌍

Hosting your business data in a familiar geography is crucial for compliance, latency, and customer trust. By choosing to host within Switzerland, Europe, or North America, SMEs can ensure they meet local regulatory requirements such as GDPR in Europe, Quebec's Law 25 (Bill 64) or CCPA in California. This compliance not only avoids potential legal issues but also enhances the trust of customers who are increasingly concerned about data privacy and security.

Importance of Getting Technical Operations Right ✅

We understand that your online presence today is a crucial part of your business. Our technical operations service ensures that your website and systems are up to date, secure, and optimized for your users. When providing technical operations service, we know that the success of your business depends on the quality of your online presence. That's why we work closely with you to ensure that your technical operations are efficient, effective, and reliable.

Our Methodology

We provide technical operations following our 10+ years of experience in operating technological platforms in different highly regulated industries.

  • Kick-off Meeting: Identify the product's vision with stakeholders, timelines, prerequisites, and resources.
  • Situation Evaluation and Planning: We analyse your current situation and define your technical requirements, including the technical architecture, the data flows, and the security requirements, and create an actionable plan that can be implemented matching your business objectives.
  • Infrastructure and KPI Monitoring: Continuously monitoring your infrastructure and KPIs, and making necessary adjustments, we keep your technical operations up to date and secure and keep you in control of your digital infrastructure.

Our Methodology

We provide technical operations following our 10+ years of experience in operating technological platforms in different highly regulated industries.

  • Kick-off Meeting: Identify the product's vision with stakeholders, timelines, prerequisites, and resources.
  • Situation Evaluation and Planning: We analyse your current situation and define your technical requirements, including the technical architecture, the data flows, and the security requirements, and create an actionable plan that can be implemented matching your business objectives.
  • Infrastructure and KPI Monitoring: Continuously monitoring your infrastructure and KPIs, and making necessary adjustments, we keep your technical operations up to date and secure and keep you in control of your digital infrastructure.

Partnering with Trusted Providers 🤝

Collaborating with well-established and trusted hosting providers ensures high availability, uptime, and support. Our partnerships with industry-leading data centers and infrastructure providers guarantee that your business can rely on consistent performance and quick resolutions to any technical issues. Trusted partners also bring the latest in security technologies and best practices, ensuring your data is protected against emerging threats.

Hosting in a Known Geography 🌍

Hosting your business data in a familiar geography is crucial for compliance, latency, and customer trust. By choosing to host within Switzerland, Europe, or North America, SMEs can ensure they meet local regulatory requirements such as GDPR in Europe, Quebec's Law 25 (Bill 64) or CCPA in California. This compliance not only avoids potential legal issues but also enhances the trust of customers who are increasingly concerned about data privacy and security.

Importance of Getting It Right ✅

We understand that your online presence today is a crucial part of your business. Our technical operations service ensures that your website and systems are up to date, secure, and optimized for your users. When providing technical operations service, we know that the success of your business depends on the quality of your online presence. That's why we work closely with you to ensure that your technical operations are efficient, effective, and reliable.

Why Choose Us?

  • Years of Experience: Over 10+ years of experience creating, maintaining and operating digital products.
  • Trained and Certified Experts: Our team participates in constant training, remaining up to date with the latest industry standards and best practices.
  • Efficient Methodology: Depending on the type of project, we adapt our methodology to your needs, ensuring that you get the most out of our services.
  • Passionate Professionals: Our engineers and operation agents have hands-on experience in the planning, the implementation and the maintainance phases of software platforms. They are dedicated to helping you operate a successful digital product.

Key Benefits of Our Services

  • Straightforward Solution: We provide a structured methodology that will help you take clear decisions about your digital product.
  • Comprehensive Understanding: We communicate with you to understand your business objectives and implement a technical operation plan that will help you achieve them.
  • Security Awareness: We ensure that your digital product is secure and complies with all relevant regulations and tell you if any changes are required.
  • Technical Excellence: By being in charge of the technical operation of your digital product, we ensure that it is up to date, secure, and optimized for your users.

Frequently Asked Questions (FAQs)

Here are some frequently asked answers to help you better understand technical operations. Do not hesitate to get in touch with us at anypoint if you cannot find the answer to your questions.

We implement multiple layers of security, including encryption (transmission and at-rest), firewalls, and intrusion detection systems. The data centers we use are ISO 27001 certified and undergo regular security audits to ensure the highest level of protection.

Our team is keeping an eye out around the clock and constantly ensuring that your technical operations are up. Depending on your needs, we offer various support channels including phone, email, and live chat to ensure you are able to contact our support team promptly. For mission-critical systems, we also offer 24/7 support packages.

We perform regular automated backups. Our backup solutions are designed to ensure quick data recovery in case of any unforeseen incidents, minimizing downtime and data loss. Depending on your needs, we also offer point-in-time recovery packages, storage redundancy in different locations or across different vendors, and disaster recovery services.

Yes, our hosting services are designed to be scalable. Whether you're experiencing rapid growth or seasonal spikes in traffic, we can adjust resources to meet your needs without compromising performance.

Absolutely. We ensure that our hosting solutions comply with all relevant local regulations. This compliance helps protect your business from legal risks and builds trust with your customers. We partner with different cloud infrastructure providers and will ensure that your data is compliant with your relevant regulations such as nFADP, GDPR, HIPAA, CCPA, Law 25 and more.

By performing your technical operations with us, SMEs in Switzerland, Europe, and North America can enjoy the peace of mind that comes with knowing their data is secure, their digital infrastructure is reliable, and their business is ready to scale effortlessly.

Discuss with a technical operations expert
Discuss with a technical operations expert
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