We're being attacked right now and nobody on the team has handled this before.
We act as incident commander on call - containment, forensics, communication with the regulator, your insurer, and the board.
Tech leadership on call
When it cannot wait.
Some tech problems do not fit a procurement cycle. If you are a CEO, board member, foundation council, or investor staring at one of the situations below, Luzid is the number you call.
- First call same day
- NDA in 48 hours
- Diagnostic sprint inside a week
Your position
You are not the engineer who broke it - you are the executive who has to answer for it. Auditor, regulator, board, team. You need senior judgement now: someone who has built and operated this kind of system, who can read the code, sit across from the auditor, and make calls that hold up. Not a slide deck in twelve weeks.
Sound familiar?
When to call us.
Seven categories. Sixteen scenarios. If any of them are on your desk right now, the conversation moves faster than you think.
Security
The pentest report came back red and the board wants answers by Monday.
We triage findings by real business risk and deliver a 90-day remediation plan you can defend in front of regulator and auditor.
Compliance and law
AI Act, NIS2 or new sector regulation is coming, and we still don't know what applies to us.
Scoping, gap analysis, realistic implementation roadmap - sector-specific standards handled by people who actually built it.
NIS2 / DORA / FADP audit failed - management is personally on the hook.
Remediation plan, evidence pack, and someone to sit across from the auditor until the finding is closed.
Project rescue
The project keeps slipping, the vendor keeps invoicing - but nobody can say if we should still rescue or stop.
Independent project review in two weeks: scope, budget, team, architecture. Clear go / kill recommendation with rationale.
Go-live is in six weeks and we're not going to make it.
Embedded delivery lead to refocus scope, unblock the team, and ship.
Operations and architecture
We have unexpected downtime on our platform every other week, and nobody on the team can tell us what an SLO is.
Operational diagnosis: the real failure modes, the missing observability, and a written SLO / SLI baseline. From there, an on-call practice calibrated to your team's reality - not copy-pasted from a Big-Tech blog.
We have more microservices than coffee cups in the office kitchen, and every change touches half of them.
Honest service-boundary review: which services earn their keep, which should be merged, which should never have been split. A consolidation plan ranked by ROI - delivered with the team, not over their heads.
Knowledge risk
One person knows the entire core system - and they just gave notice.
System reverse-engineering, knowledge transfer, and a documented handover before they walk out the door.
A key technical person is leaving and we have no plan.
We bridge technical leadership while you recruit - plus succession architecture so you do not end up in the same place again.
Vendor, price and M&A
We need to hire someone to stop external consultants going in circles - but we cannot tell what we are looking for.
We help you scope the role, sit on the technical side of the interview panel, and bridge the gap until your hire arrives - so the consultant meter stops the moment we engage, not when the new lead finally lands.
The vendor proposal feels too expensive, but we can't tell.
Independent price and architecture review: what is fair, what is padding, what is missing - before you sign.
We have twelve vendors and our data lives in twelve silos - nothing integrates.
Multi-vendor integration strategy ranked by ROI: prioritise the integrations that unlock revenue or cut cost first, the rest later with a plan. No value sleeping in unintegrable silos, no bullshit.
Post-merger, we have three of everything and nothing talks.
M&A integration strategy without cut-off chaos: a day-one plan for identity, data and interfaces, then sequenced consolidation of duplicates - with clear ROI milestones.
AI strategy
The board wants an AI strategy and the Big-4 quote is six figures.
Practical AI strategy in weeks, scoped to your data, your risk appetite, and Swiss / EU regulation. No buzzword bingo.
We're paying for every AI tool out there - and still can't tell legal where the data goes or which model is right for which job.
Model selection by task (drafting, reasoning, coding, embeddings, on-prem inference) plus a data-residency map: which prompts can hit a public LLM, which need a dedicated EU endpoint, which must stay on-prem. One-page policy that legal can sign and engineering can ship - and a budget that stops bleeding.
What you get
Tech is half the job. The team is the other half.
We don't sell a fixed phase plan. We talk. We meet. We deliver. And we stay in touch until the job is done. Every situation we're called into has a technical shape and a human shape - we bring senior judgement to both, in whatever proportion the moment needs.
On the technology side
Read the code. Make architecture calls. Prepare the audit pack. Map the system. Ship the fix. Whatever the situation actually needs - delivered by people who have built and operated this kind of system, not just diagrammed it.
On the team side
Talk to the engineers. Brief the board. Sit across from the auditor. Listen to the leaver before they leave. Communicate clearly with investors. Carry the message internally so you do not have to do it alone.
We're in only as long as we're useful - and we hand off cleanly the moment we're not.
How it runs
Days, not months.
From first call to written hand-off, the engagement is calibrated for situations where waiting is the most expensive option.
- Day 0
First call same day
30 minutes, clear and with no sales pressure. We listen, share early hypotheses, agree the next move.
- Day 2
NDA and a fast contract
Within 48 hours of agreeing to engage. Nothing slows down for paperwork.
- Day 7
Diagnostic sprint starts
We talk to the team, read the code, look at the data. Real evidence, not interviews alone.
- Day 21+
Written hand-off
Whether we stay or go, you have the situation map and the actions on paper.
Why Luzid
Engineers, not slideware.
Senior judgement under pressure - delivered by people who have shipped, broken, and operated this kind of system.
We are engineers ourselves
You get someone who reviews code and makes architecture calls, not just slides.
Clear escalation
Communication paths to board, investors, and team - written, scheduled, and traceable.
No lock-in
Our goal is that you do not need us in the medium term. You keep the keys.
Trilingual
German, French, English - across Switzerland and the EU.
When it cannot wait.
Talk to a Luzid expert. We get back within one business day.